Privacy Policy

Ohmyweb Innovations Private Limited

Effective Date: 20th August 2025
Last Updated: 20th August 2025

1. Introduction

Ohmyweb Innovations Private Limited (“we,” “our,” or “us”) is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us as a digital creative agency.

Contact Information:

Company: Ohmyweb Innovations Private Limited
Email: hello@ohmyweb.in
Phone: +91 8310933589
Location: Bangalore, India

By using our services or providing us with your personal information, you consent to the practices described in this Privacy Policy.

2. Information We Collect

2.1 Personal Information

We may collect the following types of personal information:

Contact Information: Name, email address, phone number, postal address
Business Information: Company name, job title, industry, business requirements
Project Information: Project specifications, creative briefs, content, and materials you provide
Communication Records: Emails, messages, call recordings, and meeting notes
Payment Information: Billing address, payment method details (processed securely through third-party processors)
Technical Information: IP address, browser type, device information, operating system

2.2 Automatically Collected Information

When you visit our website or use our digital services, we automatically collect:

Website usage data and analytics
Cookies and similar tracking technologies
Log files and server data
User behavior and interaction patterns

3. How We Use Your Information

We use your personal information for the following purposes:

3.1 Service Delivery

Providing digital creative services including web design, development, branding, and marketing
Project management and client communication
Delivering completed work and ongoing support
Processing payments and managing billing

3.2 Business Operations

Responding to inquiries and providing customer support
Improving our services and developing new offerings
Conducting market research and analytics
Marketing our services (with your consent)
Complying with legal obligations and protecting our rights

3.3 Communication

Sending project updates and important notifications
Providing technical support and maintenance information
Sharing relevant industry insights and company updates (with consent)

4. Information Sharing and Disclosure

4.1 We Do Not Sell Personal Information

We do not sell, rent, or trade your personal information to third parties for monetary consideration.

4.2 Permitted Disclosures

We may share your information in the following circumstances:

Service Providers: With trusted third-party vendors who assist in our operations (hosting providers, payment processors, analytics tools)
Legal Requirements: When required by law, court order, or government regulation
Business Protection: To protect our rights, property, safety, or that of our clients or others
Business Transfers: In connection with a merger, acquisition, or sale of business assets
Consent: When you have given explicit consent for specific sharing

4.3 International Transfers

As a digital agency, we may work with international clients and service providers. We ensure appropriate safeguards are in place for any cross-border data transfers.

5. Data Security

We implement robust security measures to protect your personal information:

Technical Safeguards: Encryption, secure servers, firewalls, and access controls
Physical Security: Secure facilities and restricted access to sensitive areas
Administrative Controls: Employee training, confidentiality agreements, and regular security audits
Regular Updates: Ongoing security assessments and system updates

While we strive to protect your information, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security but maintain industry-standard protections.

6. Your Rights and Choices

Under applicable privacy laws, including the Digital Personal Data Protection Act, 2023, you have the following rights:

6.1 Access and Correction

Request access to your personal information we hold
Correct inaccurate or incomplete information
Update your contact preferences

6.2 Data Portability and Deletion

Request a copy of your data in a portable format
Request deletion of your personal information (subject to legal requirements)
Withdraw consent for processing (where applicable)

6.3 Marketing Communications

Opt-out of marketing communications at any time
Update your communication preferences
Unsubscribe from newsletters and promotional emails

To exercise these rights, contact us at hello@ohmyweb.in or +91 8310933589.

7. Cookies and Tracking Technologies

7.1 Types of Cookies We Use

Essential Cookies: Required for website functionality
Analytics Cookies: Help us understand website usage and improve performance
Marketing Cookies: Used for targeted advertising and marketing campaigns
Preference Cookies: Remember your settings and preferences

7.2 Managing Cookies

You can control cookies through your browser settings. However, disabling certain cookies may affect website functionality.

8. Third-Party Services

We may integrate with third-party services to enhance our offerings:

Analytics: Google Analytics, Adobe Analytics
Communication: Email marketing platforms, CRM systems
Payment Processing: Secure payment gateways
Cloud Services: Hosting and storage providers

These third parties have their own privacy policies, and we encourage you to review them.

9. Data Retention

We retain your personal information for as long as necessary to:

Provide our services and maintain our business relationship
Comply with legal obligations and resolve disputes
Fulfill the purposes outlined in this Privacy Policy

Specific Retention Periods:

Project Files: Retained for 7 years after project completion
Communication Records: Retained for 3 years
Marketing Data: Retained until you opt-out or withdraw consent
Financial Records: Retained for 7 years as required by law

10. Children’s Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If we discover we have collected information from a child, we will promptly delete it.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or applicable laws. We will:

Post the updated policy on our website
Notify you of material changes via email or prominent website notice
Update the “Last Updated” date at the top of this policy

Continued use of our services after changes constitute acceptance of the updated policy.

12. Legal Compliance

This Privacy Policy is designed to comply with:

The Digital Personal Data Protection Act, 2023 (India)
The Information Technology Act, 2000 (India)
The Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011
Other applicable Indian privacy and data protection laws

13. Contact Us

For questions about this Privacy Policy or our privacy practices, please contact us: